Suffolk Septic Pump-Out Help

How to find your septic tank in Suffolk, VA

You got the city's pump-out letter, called a hauler, and the first thing they asked was "where's your tank?" If you don't know, you're far from alone. A lot of Suffolk homes have tanks that were last opened before the current owners moved in.

Finding the lid before the truck arrives saves time, and often money, since digging to locate a tank is usually billed separately. See septic pumping cost.

Never open a septic tank, or climb or lean into one. The gases inside can kill in seconds, and an old or damaged lid can collapse. Leave opening the tank to a professional.

Step 1: Check your paperwork

Step 2: Ask the health department for the system layout

The Virginia Department of Health keeps permit records for septic systems that were installed with a permit. The Western Tidewater Health District, which covers Suffolk, lists "providing a copy of your septic system layout" among its environmental health services (VDH Western Tidewater).

The City of Suffolk gives the same advice: if you don't know where your tank is, check with the Suffolk Health Department, your land survey, a licensed sewage hauler or a licensed plumber.

Step 3: Look for clues in the yard

Step 4: Probe carefully, or let the hauler do it

A thin metal rod (a soil probe) pushed gently into the ground can find the hard top of a tank. Probe only in the area where you expect the tank, and stop when you hit something solid and flat.

Contact 811 before you dig. VA811 says you must contact them for all digging projects, at least 3 working days ahead, so buried utility lines can be marked. It's free. Call 811 or visit va811.com. Gas, electric and cable lines often run through the same part of the yard as septic pipes.

If you'd rather not search yourself, any licensed sewage hauler can locate the tank. Some use electronic locators that follow a transmitter sent down the drain line. Ask how it's priced when you book.

Once you find it: add a riser

If your lid is under the soil, ask the hauler about installing a riser. It brings the access opening up to ground level. With a five-year pump-out cycle in Suffolk, you'll be opening that tank again, and a riser means nobody has to dig next time. Make sure the riser lid is secured so children and pets can't open it.

Need a hauler who'll find it for you?

Tell us your address and that you don't know where the tank is. We'll point you to a VDH-permitted hauler who serves your part of Suffolk and can locate it.

Call (757) 255-7414